What services are offered through the VCU Ryan White Program?
- Cost assistance for HIV care in the VCU Infectious Diseases Clinic
- Medication co-pay Assistance
- Medication access assistance
- Case Management
- Dental and Vision Care
- Psychiatry
- Medical Transportation
- Nutrition Services
- Medication Adherence Counseling
- Wellness Kits
- Mental Health Counseling
Will my personal and health information be confidential?
Yes, your information is private and legally protected.
Do I have to turn in information about my income?
Yes, to receive any services you must submit proof of any income (or no income) each year.
If my income changes, do I have to let you know?
Yes, immediately notify your Case Manager of ANY changes to income so that you can continue to receive services.
Will the VCU Ryan White Program pay my bills from the emergency room, primary care providers, inpatient hospital stays, or monthly rent?
No, the VCU Ryan White program specializes in HIV care and can only cover those services. We provide comprehensive community referrals to providers who are suited to your specific needs.
I received a bill that I do not believe is accurate. What should I do next?
Contact your Case Manager. If you are not up-to-date on your paperwork, you may be responsible for those bills.
I still have questions. Who should I speak to?
Call or text 833-756-2041 to speak to a Ryan White Case Manager or message your Ryan White Case Manager on MyChart.
I do not have insurance. What do I do?
Contact your Ryan White Case Manager.